Store Refund and Return Policy

Last Updated: May 05, 2024

Thank you for choosing Balance America Now's Store, a service provided by Balance America Now, LLC. Our mission is to offer high-quality products while supporting social welfare initiatives. Your satisfaction is our priority, and we aim to ensure a smooth and pleasant shopping experience. Please review our Refund and Return Policy below.

Returns

WWe understand that issues may occasionally arise with your order. We accept returns under the following circumstances:

1. Damaged or Defective Products: If you receive a damaged or defective product, kindly contact us at info@balanceamericanow.com within 30 days of receiving your order. We will work diligently to arrange a return or replacement promptly.
2. Printing Errors: If our printing provider makes an error in fulfilling your order, notify us within 30 days of receiving your order. We will assist you in resolving the issue to your satisfaction.
3. Quality Concerns: If you have concerns regarding the quality of the printed artwork on your product, contact us within 30 days of receiving your order. We will assess the issue and determine the best course of action.

Non-Returnable Items

Certain items are exempt from return, including:

• Gift cards
• Downloadable software products

Refunds

Once your return is approved, we will initiate the refund process. Refunds will be applied to your original method of payment. Processing times may vary depending on your payment provider.

Exchanges

We offer exchanges for items that are defective, damaged, or incorrect. To initiate an exchange for the same product, contact us at info@balanceamericanow.com for further instructions.

Shipping Returns

To return your product, please mail it to the shipping address from which your product was dispatched, which is our printing provider's location.

You are responsible for the shipping costs associated with returning your item. Shipping costs are non-refundable. If a refund is issued, the refunded amount will exclude the original shipping cost.

Delivery times for exchanged products may vary based on your location. For high-value items, we recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee receipt of returned items.

For any inquiries or assistance related to returns and refunds, please reach out to us at info@balanceamericanow.com.

Thank you for choosing Balance America Now for your art and decor needs. We value your patronage and are committed to providing exceptional customer service. Your satisfaction is our top priority, and we are here to address any issues that may arise.